We respect your right to privacy. At Sportzdeal we collect only the information necessary for us to complete your order or to contact you regarding the status of your order. The information we collect includes your name, email address, shipping address, and billing address.
• Sportzdeal does not store your credit card or online bank account information.
• Sportzdeal will not rent or sell your name or personal information.
• Sportzdeale utilizes "cookies" to help recognize you as a repeat visitor and to track traffic patterns on our site. This information is completely anonymous. We use this information only to improve the user-friendliness and functionality of Sportzdeal
COLLECTION of PERSONAL INFORMATION: We collect "personal" information from you when you provide it to us. For example, if you purchase a product from us, we may collect your name, mailing address, telephone number and email address. If you sign up to receive a newsletter, we will collect your email address. If you take advantage of special services offered by us, we may collect other personal information about you. We use your personal information for internal purposes such as processing and keeping you informed of your order.
DISCLOSURE of PERSONAL INFORMATION: Under no circumstances do we rent, trade or share your PII that we have collected with any other company for their marketing purposes without your consent. We reserve the right to communicate your personal information to any third party that makes a legally-compliant request for its disclosure. Otherwise, however, we will not disclose your name, address and other information which identifies you personally to any third party without your consent. We reserve the right to collect general demographic and other anonymous information that does not personally identify you. This information is not associated with your personally identifiable information and cannot be linked to you personally. However, in case of a situation wherein we are obliged to comply with law or a statutory obligation or a legal process, we would be compelled to provide information about a customer.
OPT-OUT of setting website cookie on users browsers: Whether you want your web browser to accept cookies or not is up to you. If you haven't changed your computer's settings, most likely your browser already accepts cookies. If you choose to decline cookies, you may not be able to fully experience all features of the website. You can also delete your browser cookies or disable them entirely. But this may significantly impact your experience with our website and may make parts of our website non- functional or inaccessible. We recommend that you leave them turned on.
NPII advertising: We use third-party service providers to serve ads on our behalf across the Internet and sometimes on this site. They may collect anonymous information about your visits to our website, and your interaction with our products and services. They may also use information about your visits to this and other websites to target advertisements for goods and services. This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major websites. No personally identifiable information is collected or used in this process. They do not know the name, phone number, address, email address, or any personally identifying information about the user.
Intellectual Property Policy : Sportzdeal , hereby, forbids the violation and infringement of third party intellectual property rights. Though Sportzdeal does not arbitrate on disputes, it takes complaints related to Intellectual property infringement seriously. However, this would only be subject to parties which exclusively own the rights of the intellectual property in question. In case, you believe that the content/ merchandise of a particular campaign infringes into the intellectual property space of a third party please contact the Sportzdeal team. Upon presenting convincing evidence, Sportzdeal would provide your contact information to the particular campaign owner. If the campaign owner does not co-operate or contact you to resolve the issue - Sportzdeal holds the sole authority and discretion of taking a decision, of disassociating itself from the campaign. If you believe that the Intellectual property rights have been compromised upon, in any of the campaigns, please reach us out at info@Sportzdeal.com Please also help us with the following information (in PDF format) • Full contact information of the complainant • Physical/electronic signature of the owner of Intellectual Property that has been infringed upon • URL of the Sportzdeal campaign in question • Parts of the campaign (logo/trademark/content) that have been infringed upon • Proof of ownership of Intellectual Property that has been infringed upon • A statement that – you believe that items of the campaign, above mentioned, have been used without appropriate authority and such misuse of information legally amounts to infringement of intellectual property rights. • A statement, under penalty of perjury, that the information attested by you, is complete and accurate and that you are the owner or have been authorized to act on behalf of the owner on the right that is allegedly infringed.
We honor novelty : It’s often noticed that campaigns are inspired by campaigns. But Sportzdeal does not endorse duplication of campaigns under any circumstances. Hence, we accept concerns and complaints notifying the duplication of a campaign or infringement of content/logo/copyright – by the owner/ authorized person of the content in question. Upon presenting convincing evidence Sportzdeal would notify the concerned parties and further, might as well disassociate itself from the campaign – which might lead to termination of the account and connection with Sportzdeal. If you believe your campaign is being used/duplicated, in an unauthorized way - please contact us, also, provide the below information • URL of your original work • List of items duplicated • Original date of the launch of your campaign • URL of the campaign allegedly duplicated.
Sportzdeal endeavors to provide the best quality and service to ensure complete satisfaction. However, if the customer chooses to return the product, Sportzdeal accepts returns under the following conditions
• Refund/Return policy is not applicable on certain products. Read product description for details before purchase
• Products other than apparel category will be refunded only in case of damage or artwork completely different from ordered one.
• There will be a 5% error from visual experience of the product to the actual product due to technicalities like lighting in LCD and CMYK print schemas
• Products claiming refund must be returned in same form as it is received. Broken/used/tampered products are not accepted back.
• Customers can return their order within 15 days of the order delivery.
• All returns must be in unused condition with packaging intact
• Refund of shipping and COD charges is not applicable .
• To Self-ship your returns, You are requested to pack the items securely to prevent any loss or damage during transit. For all self-shipped returns, we recommend you to do it via speed post to the address below:
Sportzdeal 65, Kharermath, New Barrackpore, Surya Sen Road, Kolkata 700131, Contact8335854462 • In case of prepaid order the refund will be done into card/bank account used for the transaction. This will take 5-7 days.
• In case of cash on delivery orders the refunds will happen instantly in to Sportzdeal wallet.
What are the rules for Courier charges refund?
1. For all self-shipped returns, we will provide you a cashback of Rs.100 for shipments weighing upto 500 grams.
2. For every next 500 gram slab, an additional Rs.50 will be added to the refund amount.
3. For example, a single t-shirt piece weighs around 250 grams which if returned would give you a cashback of Rs.100 in your account.
4. If you happen to return 3 t-shirts, your return shipment weighs 750 grams and would give you a cashback of Rs.150.
5.Please make sure your courier costs do not exceed our cashback rates. We recommend use ‘Speed Post’ as your courier service.
6.Speed Post is a government of India owned entity and has the most widely distributed postal network in India.
7.Courier refund rates are fixed and will not change depending on the courier service you choose to return the product.
8.If the courier cost is lesser than Rs.100, you will still be receiving a cashback of Rs.100.
How long the refund procedure takes?
1. The refund procedure will be initiated within 24 hours once we receive your product. Once initiated, the amount will reflect in your Sportzdeal wallet as store credits. For any further queries you can contact us at info@Sportzdeal.com
Shipping and Delivery We promise our customers one of the best experiences of online shopping that is hassle free and reliable. We take care of all parameters ensure your delivery reaches you in a sound state. Shipments will be delivered 7-14 working days. Each design has a different lead time and it is mentioned in the product display page. In Sportzdeal Shipping is absolutely free.There are no additional charges We are currently not accepting International orders but it will be resumed shorty. You can track your order here.